These Terms of Use form a binding contract between you and ProcureTrack. Please read them carefully. By creating an account or otherwise using the Service, you agree to be bound by these Terms. If you do not agree, you must not use the Service.
These Terms are entered into between ProcureTrack ("ProcureTrack", "we", "us", "our"), currently operated by Avon Kumar Sahni, sole proprietor, with operations to be transferred to a Private Limited company upon its incorporation, and you, the user ("you", "your", "User"). The transferee entity will assume all rights and obligations under these Terms upon incorporation, without diminishing any user right.
"Service" means the ProcureTrack web application and any related features, APIs, and documentation. "Customer" means the organisation that subscribes to the Service; "Authorised User" means an individual permitted by the Customer to access the Service. "Content" means any data, document, text, or material uploaded to or generated by the Service.
These Terms, together with the Privacy Policy, constitute an electronic record under the Information Technology Act, 2000, and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021. They do not require any physical or digital signature and are legally enforceable under the Indian Contract Act, 1872.
You may use the Service only if you are at least 18 years old and competent to contract under Section 11 of the Indian Contract Act, 1872. By using the Service on behalf of an organisation, you represent that you have the authority to bind that organisation to these Terms.
New organisations receive a 14-day free trial of the Service. At the end of the trial period, if no paid subscription has been activated, the account and all associated data — including projects, packages, documents, and uploaded files — will be permanently and irrecoverably deleted. We will notify you by email before trial expiry. You are solely responsible for exporting any data you wish to retain before the trial ends.
Subscription fees, once paid, are non-refundable except where (i) we materially fail to deliver the Service and cannot remedy the failure within 30 days of written notice, or (ii) a refund is required under applicable law. Cancellation takes effect at the end of the current billing cycle; you retain access until that date.
You agree not to, and shall not permit any Authorised User to:
We may, at our discretion, suspend or terminate access for breach of this section, with or without notice depending on the severity of the breach.
The Service, its underlying software, design, trademarks, logos, and all related intellectual property are owned by ProcureTrack or its licensors and are protected under the Copyright Act, 1957, the Trade Marks Act, 1999, the Patents Act, 1970, and applicable international treaties. Nothing in these Terms transfers any such intellectual property to you.
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Service for your internal business purposes.
You retain all rights in the Content you upload to the Service. You grant us a limited, worldwide, royalty-free licence to host, process, transmit, and display your Content solely to provide the Service to you and your Authorised Users, to provide support, and to comply with law.
If you provide suggestions or feedback about the Service, we may use that feedback without obligation or compensation to you.
The Service may, in future, offer AI-assisted features powered by third-party large language model providers (such as Anthropic's Claude API). Where such features are made available:
The Service relies on or integrates with third-party services including payment gateways (Razorpay, PayU), Google services, Supabase, Vercel, and cloud infrastructure providers. Their terms and policies apply to the portions of the Service they provide. We are not responsible for the acts, omissions, or failures of these third parties beyond what is required of us under applicable law.
We will use commercially reasonable efforts to maintain the availability of the Service. The Service is provided on an "as available" basis. We may from time to time carry out maintenance, updates, or modifications; where reasonably practicable, advance notice will be given. We do not guarantee uninterrupted, error-free, or completely secure operation of the Service unless a specific service level is agreed separately in writing.
To the maximum extent permitted by applicable law, the Service is provided "as is" and "as available", without warranties of any kind, whether express, implied, statutory, or otherwise. We disclaim all implied warranties including those of merchantability, fitness for a particular purpose, accuracy, and non-infringement.
The Service is a tool to assist procurement workflows. It is not a substitute for professional judgement. You are solely responsible for the business decisions you make using the Service.
To the maximum extent permitted by law, our aggregate liability arising out of or in connection with these Terms or the Service — whether in contract, tort, statute, or otherwise — shall not exceed the total fees actually paid by you to us in the 12 months preceding the event giving rise to the claim, or INR 10,000, whichever is higher.
In no event shall we be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of profits, revenue, data, goodwill, or business opportunity, even if advised of the possibility of such damages.
Nothing in these Terms limits liability that cannot be limited under applicable law, including liability for fraud or wilful misconduct.
You agree to indemnify, defend, and hold harmless ProcureTrack, its proprietor, successor entity, directors, employees, and agents from and against any claims, losses, damages, liabilities, costs, and expenses (including reasonable legal fees) arising out of (i) your breach of these Terms, (ii) your Content, (iii) your violation of any law, or (iv) your infringement of any third-party right through your use of the Service.
We are not liable for failure or delay in performance caused by events beyond our reasonable control, including acts of God, natural disasters, epidemics or pandemics, war, civil unrest, government action, internet or telecommunications failures, or cyber attacks on third-party infrastructure.
We may update these Terms from time to time. Material changes will be notified through the Service or by email at least 7 days before they take effect. Continued use of the Service after the effective date constitutes acceptance.
These Terms are governed by, and construed in accordance with, the laws of India.
Any dispute, controversy, or claim arising out of or in connection with these Terms or the Service shall first be attempted to be resolved by good-faith discussion between the parties within 30 days of written notice. If unresolved, the dispute shall be finally settled by arbitration under the Arbitration and Conciliation Act, 1996, by a sole arbitrator appointed by mutual agreement. The seat and venue of arbitration shall be Gurugram, Haryana. The language of arbitration shall be English. Subject to the arbitration provision, the courts at Gurugram, Haryana shall have exclusive jurisdiction.
Notices to us must be sent in writing to admin@procuretrack.in with a copy to Ardee City, Gurugram, Haryana, India. Notices to you may be sent to the email address associated with your account; such notices are deemed received on the day of sending.
In compliance with Rule 5(9) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, the Grievance Officer designated in Section 13 of the Privacy Policy also serves as the contact point for grievances under these Terms.
For questions about these Terms, write to:
Email: admin@procuretrack.in
Address: Ardee City, Gurugram, Haryana, India